Privacy Policy
Introduction
At Brothers Ayurveda, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book appointments, submit enquiry forms, or use our Ayurvedic healthcare services.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Address (if provided)
- Appointment details
- Any information submitted through enquiry forms
Health Information
If you request an Ayurvedic consultation or treatment, you may voluntarily provide:
- Medical history
- Current symptoms
- Health conditions
- Lifestyle information
- Treatment preferences
This information is treated as confidential and is only used to provide appropriate healthcare services.
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP Address
- Browser type
- Device information
- Pages visited
- Date and time of visit
- Referral source
- Cookies and analytics information
How We Use Your Information
We use your information to:
- Schedule appointments
- Respond to enquiries
- Provide Ayurvedic consultations
- Improve our services
- Send appointment confirmations and reminders
- Provide customer support
- Improve website performance
- Comply with legal obligations
- Send newsletters or promotional communications (only with your consent).
Medical Information
Health information provided by you is considered confidential.
We do not disclose your medical information to third parties unless:
- You provide explicit consent
- It is required by law
- It is necessary to protect legal rights or public safety.
Cookies
Our website uses cookies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance user experience.
You may disable cookies through your browser settings. However, some features of the website may not function properly.
Third-Party Services
We may use trusted third-party services including:
- Google Analytics
- Google Maps
- Google reCAPTCHA
- Payment gateways (if applicable)
- WhatsApp communication
- Email marketing services.
Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only with:
- Healthcare professionals involved in your treatment
- Technical service providers maintaining our website
- Payment processors (where applicable)
- Government authorities when legally required.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
Data Retention
We retain personal information only for as long as necessary to:
- Provide healthcare services
- Maintain patient records
- Comply with legal requirements
- Resolve disputes.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your details
- Withdraw consent for marketing communications
- Request deletion of your personal information (subject to applicable legal obligations).
Children's Privacy
Our website is not intended for children under the age of 18 without the consent of a parent or legal guardian.
We do not knowingly collect personal information from children without appropriate authorization.
External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage users to review their privacy policies before sharing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page along with the updated effective date.
Your continued use of the website constitutes acceptance of the revised Privacy Policy.
Contact Us
Brothers Ayurveda
Website: https://brothersayurveda.com
Email: info@brothersayurveda.com
Phone: +91 80755 44389
Address: H.No 151, Patnem, Palolem, Canacona, Goa 403702, India
By using this website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
